Privacy Policy
This Privacy Policy explains how Dr. Tanya Tripathi (“we”, “us”) collects, uses, stores, and protects personal information when you use this website and book services.
Information we collect
- Contact details: name, email, phone number
- Booking details: appointment type, date/time, mode (online/in-person)
- Payment details: payment status and payment identifiers provided by Razorpay (we do not store your card/banking credentials)
- Technical data: basic logs such as IP address, browser type, and device information for security and troubleshooting
How we use your information
- To confirm bookings, send appointment communications, and provide services
- To process payments and issue refunds (if applicable)
- To meet legal, tax, and regulatory requirements
- To protect against fraud and misuse
Payments
Payments are processed through Razorpay. Razorpay may collect and process your payment data as per their policies. We receive only limited payment-related references needed to reconcile payments and support you.
Data retention
We retain personal data only as long as needed for the purposes above and as required by applicable laws (e.g., accounting/tax). Clinical records, if created during professional services, are handled as per applicable professional standards and legal requirements.
Sharing of information
We do not sell your personal data. We may share limited information with service providers only when necessary (e.g., payment processing, email delivery) or if required by law.
Security
We take reasonable administrative and technical measures to protect personal information. No method of transmission or storage is 100% secure.
Your choices
- You can request access, correction, or deletion of personal data (subject to legal/professional retention requirements).
- You can opt out of non-essential communications.
Contact
For privacy requests, contact: tanya@tanyatripathi.com